Everything you need to know about our SMS text message communications.
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from us including appointment scheduling, reminders, post-visit instructions, lab notifications, and billing notifications.
The information obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Your consent information is never sold or shared for marketing.
Our SMS program operates on the following numbers:
If you have consented to receive text messages from Family Dental Center of Connecticut, you may receive messages related to the following:
Example Message
"Hello, this is a friendly reminder of your upcoming appointment with Family Dental Center of Connecticut at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time."
Message frequency may vary depending on the type of communication. You may receive up to 1–5 SMS messages per week related to your appointments, billing, authorization, and other account activity.
Fees depend on your mobile carrier's pricing plan and may vary for domestic vs. international messages. Family Dental Center of Connecticut does not charge for SMS messages, but your carrier may.
You may opt-in to receive SMS messages from Family Dental Center of Connecticut in the following ways:
By submitting an online form on our website and checking the SMS consent box
By filling out and signing a paper consent form at either of our office locations
You can opt out of receiving SMS messages at any time using any of the methods below:
If you are experiencing any issues with our SMS communications, you have the following options:
Reply to any message with "HELP" for assistance
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Family Dental Center of Connecticut. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications.
Message frequency varies. Message and data rates may apply.